(866) 498-4734
FTC consumer alert March 2024 documents fake Amazon charge robocalls claiming a large purchase ($1,279-$1,299) was made on your account and instructing you to call back to dispute it.
Reports
50+
First documented
2024
Last active
2025-12
⚠ Phone numbers can be spoofed. The legitimate owner of this number may not be the scammer. Numbers are frequently reassigned by carriers. This page reflects community-reported activity from public sources only. It is not a factual determination of fraud or criminal activity. Contact [email protected] if you believe your number is listed in error.
What the scam says
Robocall: 'This is Amazon customer support. You have been charged $1,279.99 on your default card saved on amazon.com. If you did not make this purchase, call Amazon billing and fraud prevention at 866-498-4734 immediately.' No such charge exists — calling back connects to a fake agent who attempts to collect card or account credentials.
4 red flags
Amazon never uses robocalls to notify customers of charges — all alerts come via email
The charge amount ($1,279.99) is chosen to be alarming but not obviously fake
Calling back connects to a script designed to harvest Amazon login and card details
Real Amazon fraud disputes are handled at amazon.com/your-account — not a callback number
What to do
Do not call back the number
Check your real Amazon order history at amazon.com/your-account
Report to Amazon at [email protected]
Report to FTC at reportfraud.ftc.gov
Report this scam
Source
FTC consumer alert March 2024 — 'Did you get a call or text about a suspicious purchase on Amazon?'; FTC robocall scam examples (Amazon impersonation documented)
https://consumer.ftc.gov/consumer-alerts/2024/03/did-you-get-call-or-text-about-suspicious-purchase-amazon-its-scam ↗Related scam numbers
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Frequently asked questions
Is (866) 498-4734 a scam?▼
FTC consumer alert March 2024 documents fake Amazon charge robocalls claiming a large purchase ($1,279-$1,299) was made on your account and instructing you to call back to dispute it.
Why is (866) 498-4734 calling me?▼
Robocall: 'This is Amazon customer support. You have been charged $1,279.99 on your default card saved on amazon.com. If you did not make this purchase, call Amazon billing and fraud prevention at 866-498-4734 immediately.' No such charge exists — calling back connects to a fake …
What should I do if I receive a call or text from (866) 498-4734?▼
Do not call back the number Check your real Amazon order history at amazon.com/your-account Report to Amazon at [email protected]
How many people have reported (866) 498-4734?▼
50+ reports documented. First reported: 2024. Last active: 2025-12. Source: FTC consumer alert March 2024 — 'Did you get a call or text about a suspicious purchase on Amazon?'; FTC robocall scam examples (Amazon impersonation documented).
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Check your message →Source: FTC consumer alert March 2024 — 'Did you get a call or text about a suspicious purchase on Amazon?'; FTC robocall scam examples (Amazon impersonation documented)
First documented: 2024 · Last active: 2025-12
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