"Your Geek Squad Subscription Has Been Renewed" Email Scam
Scam email subject line
Your Geek Squad Total Tech subscription has been renewed
Known variants
Invoice from Geek Squad — $399.99
Geek Squad: Auto-renewal confirmation #JT-92730
Your Best Buy subscription has been charged
Geek Squad Protection Plan renewal notice
Invoice #[number] — Geek Squad Annual Membership
FTC-documented as the most commonly reported tech support invoice scam. Fake Geek Squad renewal emails claim a charge of $300-$500 is pending and provide a callback number. Calling connects to a scammer who offers a 'refund' then requests remote computer access.
Reports
Part of $924M tech support fraud losses (FBI IC3 2024); FTC most impersonated tech brand 2024
First documented
2021
Last active
2026-03
⚠ Email subject lines can be spoofed or randomized. Scammers frequently vary subject lines to evade spam filters. This page documents a subject line pattern reported to official government agencies. It is not a factual determination about any specific sender. Contact [email protected] if you believe your organization is listed in error.
Who this email pretends to be from
What this scam email says
Email with subject 'Your Geek Squad subscription has been renewed' claims a charge of $399.99 has been processed for your Geek Squad Total Tech annual plan. Includes a fake invoice number and a phone number to call to 'cancel or dispute the charge.' The callback number connects to a scammer who requests remote access via AnyDesk or TeamViewer to process a fake refund.
What this scam email looks like
From: [email protected] Subject: Your Geek Squad Total Tech subscription has been renewed Thank you for your continued membership! Your Geek Squad Total Tech Support Plan has been automatically renewed. Invoice #JT-92730 Date: March 14, 2026 Amount charged: $399.99 Payment method: card on file If you did not authorize this charge or wish to cancel, please call our Billing Department immediately: 1-888-XXX-XXXX (available 24/7) Best Buy | Geek Squad geeksquad-billing-support.com
Reconstructed example for educational purposes. Not a verbatim reproduction.
Scam email subject line variants
- •Your Geek Squad Total Tech subscription has been renewed
- •Invoice from Geek Squad — $399.99
- •Geek Squad: Auto-renewal confirmation
- •Your Best Buy subscription has been charged
- •Invoice #[number] — Geek Squad Annual Membership
5 red flags
FTC: Geek Squad is the most impersonated tech brand in 2024 fraud reports
Official Geek Squad emails come from @bestbuy.com — not Gmail, Yahoo, or random domains
No legitimate company needs remote access to your computer to process a refund
The invoice amount ($399.99) is calibrated to be alarming but not implausibly large
FTC recovered $25.5M from tech support scam victims in March 2025 — pattern is ongoing
What to do
Do not call the number in the email
Log in directly at bestbuy.com to check your real Geek Squad subscriptions
Forward fake Geek Squad emails to [email protected]
Report to FTC at reportfraud.ftc.gov — select 'imposter scam'
Report this email scam
Source
FTC consumer alert May 2025 — Geek Squad renewal scam; FTC named Geek Squad most impersonated tech brand 2024; FTC recovered $25.5M for tech support victims March 2025
https://consumer.ftc.gov/consumer-alerts/2022/10/how-recognize-fake-geek-squad-renewal-scam ↗Fake sender domains used in this scam
Scammers impersonate legitimate brands using these fraudulent domains. If you received an email from one of these, it is a scam.
Related scam email patterns
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Frequently asked questions
Is an email with subject "Your Geek Squad Total Tech subscription has been renewed" a scam?▼
FTC-documented as the most commonly reported tech support invoice scam. Fake Geek Squad renewal emails claim a charge of $300-$500 is pending and provide a callback number. Calling connects to a scammer who offers a 'refund' then requests remote computer access.
What does this scam email say?▼
Email with subject 'Your Geek Squad subscription has been renewed' claims a charge of $399.99 has been processed for your Geek Squad Total Tech annual plan. Includes a fake invoice number and a phone number to call to 'cancel or dispute the charge.' The callback number connects to a scammer who requ…
What should I do if I received this email?▼
Do not call the number in the email Log in directly at bestbuy.com to check your real Geek Squad subscriptions Forward fake Geek Squad emails to [email protected]
Who does this email pretend to be from?▼
This scam impersonates: Geek Squad, Best Buy, Best Buy Technical Support, GeekSquad.com. FTC: Geek Squad is the most impersonated tech brand in 2024 fraud reports
Received a suspicious email?
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Check your email →Source: FTC consumer alert May 2025 — Geek Squad renewal scam; FTC named Geek Squad most impersonated tech brand 2024; FTC recovered $25.5M for tech support victims March 2025
First documented: 2021 · Last active: 2026-03
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