Microsoft Tech Support Scam
Scammers pose as Microsoft claiming your computer is infected. Microsoft never makes unsolicited calls. FBI IC3: 36,002 complaints, $1.46B losses in 2024.
🚩 Red Flags
- ⚠Microsoft never makes unsolicited calls
- ⚠Popup with phone number
- ⚠Request for remote access
- ⚠Request for gift card payment
🛡️ Protect Yourself
- →HANG UP on calls claiming Microsoft
- →CLOSE browser if popup (Ctrl+Alt+Delete)
- →NEVER give remote access
- →DON'T CALL popup phone numbers
More Details
- “This is Microsoft technical support”
- “We've detected a virus on your computer”
- “Let me connect to fix the problem”
- “Your Windows license has expired”
Common Questions
Never. Microsoft doesn't make unsolicited calls. Any such call is 100% a scam. Hang up immediately.
Almost certainly. Don't call the number. Check your bank for actual charges. Log into norton.com directly.
Disconnect internet immediately. Run antivirus. Change all passwords from different device. Check bank accounts. Consider professional help.
Press Ctrl+Alt+Delete (Windows) or Cmd+Option+Esc (Mac) to force quit browser. Don't call any number shown.
Report This Scam
If you've encountered this scam, report it to help protect others.
Warn Someone You Know
Know someone who might fall for this? Share this warning with them.
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73% of Americans targeted(Pew, 2025)
|$470M lost to text scams in 2024(FTC)
|$16.6B total losses(FBI IC3, 2024)