SunPass "Unpaid Toll" Text Scam — Florida Phishing Warning 2025
SunPass Florida toll debt — Florida commuter targeting with state-specific SunPass branding
SunPass Toll Services: We've noticed an outstanding toll amount of $19.51 on your record. To avoid a late fee of $50.00, visit: sunpass-balance-pay.com to settle your balance.
SMS
Confirmed scam
Florida has the highest concentration of toll road scam victims in the US due to SunPass's widespread use.
Typical victim loss: $50–$500
FTC Consumer Sentinel 2024 — fee fraud median $180; FBI IC3 2025 toll fraud surge
First seen
Nov 2024
Category
Government
Attack vector
SMS
Trigger
Panic / Urgency
4 red flags in this message
Fake domain
The official SunPass site is sunpass.com. Any variation (sunpass-balance-pay.com, sunpasstravel-services.com) is fraudulent.
Registration hold threat
Florida's FDOT has confirmed SunPass never sends payment requests via unsolicited SMS.
Grammatical inconsistencies
Real SunPass texts use your account name. Generic greetings are a red flag.
Specific amount with late fee
The combination of a small amount + large late fee creates maximum urgency at minimal risk to the scammer.
What happens if you click
Credit card and billing address collected on fake SunPass portal.
Florida AG has taken down dozens of these domains — scammers register new ones daily.
Identity data used in combination with other stolen Florida records.
Other versions of this message
Scammers rotate wording to bypass spam filters. All variations lead to the same outcome.
SunPass Alert: You have an unpaid toll invoice of $4.85. Your vehicle may be flagged for registration hold. Pay now.
Urgent: Your SunPass account has been suspended due to an unpaid toll. Click here to pay now and avoid a fine.
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Fake SunPass domains used in this scam
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Frequently asked questions
Does SunPass ever contact you by text?+
SunPass and Florida's FDOT have repeatedly confirmed they will never request payment or sensitive information through unsolicited SMS messages.
What's the real SunPass website?+
sunpass.com — the only official site. If in doubt, use the SunPass mobile app, which is available in the App Store and Google Play.
Florida's Attorney General has shut down SunPass scam sites. Am I protected?+
New domains are registered within hours of takedowns. The AG action helps but doesn't stop the scam. Always verify at sunpass.com directly.
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Check your message →First documented: November 2024
Source: FTC Consumer Sentinel 2024 — fee fraud median $180; FBI IC3 2025 toll fraud surge
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