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"New Client Inquiry" Spear Phishing Email (Tax Professionals)

Scam email subject line

New client inquiry — tax return assistance needed

Known variants

Referral from [name] — new client seeking tax help

Urgent: need tax professional for 2024 return

New client — prior year returns need review

Document request: 2023 and 2024 tax returns

Engagement letter request from new client

IRS Dirty Dozen 2025 and 2026 both list this as a top 12 tax scam. Cybercriminals impersonate potential new clients to trick tax professionals into opening malicious attachments that compromise their entire client database. One click exposes all clients' SSNs, tax records, and financial information.

Reports

IRS Dirty Dozen 2025 and 2026 — top 12 tax scams both years

First documented

2023

Last active

2026-03

⚠ Email subject lines can be spoofed or randomized. Scammers frequently vary subject lines to evade spam filters. This page documents a subject line pattern reported to official government agencies. It is not a factual determination about any specific sender. Contact [email protected] if you believe your organization is listed in error.

Who this email pretends to be from

Potential clientsReferralsBusiness clientsPrior year CPA referrals

What this scam email says

Tax professional receives an email from a seemingly legitimate potential new client. The email is professional in tone, mentions a referral, and asks for help with prior year tax returns. The scammer then sends a malicious attachment (PDF, Word doc, or ZIP file) claiming to contain 'prior year returns for review.' Opening the attachment installs malware that gives the attacker access to all client files and the tax software system.

What this scam email looks like

Email preview — reconstructed example
From: [email protected]
Subject: New client inquiry — tax return assistance needed

Hello,

I was referred to your firm by a colleague. I need assistance filing
my 2023 and 2024 tax returns. I have some complicated business income
and am behind on filings.

I have attached my prior year returns for your review.
Please let me know your availability and fees.

Best regards,
James Morgan

[ATTACHMENT: 2023_TaxDocuments.zip]  ← malware

Reconstructed example for educational purposes. Not a verbatim reproduction.

Scam email subject line variants

  • New client inquiry — tax return assistance needed
  • Referral from [name] — new client seeking tax help
  • Urgent: need tax professional for 2024 return
  • Document request: 2023 and 2024 tax returns
  • Engagement letter request from new client

5 red flags

1

IRS Dirty Dozen 2025 and 2026: this exact scam type is #11-12 on both lists

2

Professional, well-written email is intentional — these are targeted, not mass-blast

3

Any new 'client' who quickly sends attachments before an engagement letter is suspicious

4

Malicious attachments may appear as PDFs or Word docs from legitimate cloud storage links

5

IRS warns: compromise of one tax professional account exposes all their clients' SSNs

What to do

Never open attachments from new clients before verifying identity by phone

All new clients should complete an engagement letter and provide ID before any document exchange

Report to IRS at [email protected] — subject: 'Spearphishing'

If attachment was opened: immediately contact your cybersecurity team or IT professional

Report to FBI IC3 at ic3.gov

Report this email scam

Source

IRS Dirty Dozen 2025 #12 — new client spear phishing targeting tax professionals; IRS Dirty Dozen 2026 #11 — spear phishing and malware campaigns

https://www.irs.gov/newsroom/dirty-dozen-tax-scams-for-2026-irs-reminds-taxpayers-to-watch-out-for-dangerous-threats

Fake sender domains used in this scam

Scammers impersonate legitimate brands using these fraudulent domains. If you received an email from one of these, it is a scam.

secure-tax-documents.comdropbox-shared-doc.comonedrive-document-share.net

People also search for

Frequently asked questions

Is an email with subject "New client inquiry — tax return assistance needed" a scam?

IRS Dirty Dozen 2025 and 2026 both list this as a top 12 tax scam. Cybercriminals impersonate potential new clients to trick tax professionals into opening malicious attachments that compromise their entire client database. One click exposes all clients' SSNs, tax records, and financial information.

What does this scam email say?

Tax professional receives an email from a seemingly legitimate potential new client. The email is professional in tone, mentions a referral, and asks for help with prior year tax returns. The scammer then sends a malicious attachment (PDF, Word doc, or ZIP file) claiming to contain 'prior year retur…

What should I do if I received this email?

Never open attachments from new clients before verifying identity by phone All new clients should complete an engagement letter and provide ID before any document exchange Report to IRS at [email protected] — subject: 'Spearphishing'

Who does this email pretend to be from?

This scam impersonates: Potential clients, Referrals, Business clients, Prior year CPA referrals. IRS Dirty Dozen 2025 and 2026: this exact scam type is #11-12 on both lists

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Source: IRS Dirty Dozen 2025 #12 — new client spear phishing targeting tax professionals; IRS Dirty Dozen 2026 #11 — spear phishing and malware campaigns

First documented: 2023 · Last active: 2026-03

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