Fake Amazon Email Scams
FBI and Amazon jointly issued a November 2025 warning about a surge in fake Amazon account locked emails. These scams use SEO poisoning — fake Amazon login pages appear above the real site in Google search. Part of $262M in ATO fraud losses (FBI IC3 2025).
Official Amazon contact
Legitimate emails: @amazon.com · Official site: amazon.com
Documented Amazon scam email subjects
Amazon scam statistics
Reported since
2021
Last active
2026
Severity
Very High
Scam types
2
Scam types
Reported by
•FBI IC3 PSA November 2025
•FBI + Amazon joint warning 2025
•FBI IC3 — $262M ATO losses
How to recognize a fake Amazon email
Real Amazon emails come from @amazon.com only — any other domain is fraudulent
Scam emails create urgency: 24-hour deadlines, threats of account suspension, charges pending
Never call a phone number listed in an unsolicited email — it connects to a scammer
Verify any issue by going directly to amazon.com — type the URL yourself
Real companies never need remote access to your computer to process a refund or dispute
What to do if you received a fake Amazon email
Do not click any link, call any number, or download any attachment
Go directly to amazon.com to check your real account — type the URL yourself
Report to Amazon at [email protected]
Report to FTC at reportfraud.ftc.gov
Report to FBI IC3 at ic3.gov if money was sent
Fake Amazon sender domains
If you received an email from any of these domains, it is a scam. Legitimate Amazon emails only come from @amazon.com.
Report a fake Amazon email
Frequently asked questions
How do I know if an email from Amazon is real?▼
Legitimate Amazon emails come from @amazon.com domains only. Never click links in unsolicited emails — go directly to amazon.com by typing the URL yourself.
What should I do if I received a fake Amazon email?▼
Do not click any link or call any number in the email. Report it to [email protected]. Report to FTC at reportfraud.ftc.gov and FBI IC3 at ic3.gov.
Does Amazon send unsolicited emails?▼
FBI and Amazon jointly issued a November 2025 warning about a surge in fake Amazon account locked emails. These scams use SEO poisoning — fake Amazon login pages appear above the real site in Google search. Part of $262M in ATO fraud losses (FBI IC3 2025).
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